If you have extra questions about this answer, please click "Comment". If the answer is helpful, please click " Accept Answer" and kindly upvote it. If above doesn't work, considering that the current outlook data file is damaged or the profile may be damaged, it is suggested that you could try to create a new profile(Control Panel>Mail>Show Profiles>add) and add the account to check if there are any differences. It is recommended that you try to set this to a smaller time(Send/Receive>Send/Receive Groups>Define Send/Receive Groups). If you can receive updated messages, it is likely to be related to the sending / receiving frequency. Outlook 2016 Search not working Outlook search returns No matches found. Because one of the most common causes of not receiving specific emails is that you might have applied a custom filter at some point in time. If so, I noticed that after restarting Outlook, new emails can be received in Outlook 2016, please try to send/receive emails manually in cache mode and check if new emails can be synchronized. Solution 1 Change the Advanced View Settings If you are also facing the missing emails from your Inbox, then you should try changing the custom filter settings. Test in online mode : OK, but user experience is not comfortable with the high latencyĭo you mean that the issue occurs when the cache mode is turned on? Please check if the email is in another folder. It sounds like your mailbox has migrated from to Telstra Mail.Once the migration has occurred, customers are still able to log into with their details as well as send emails but it will not be able to receive any incoming emails. Then the number behind selected folder will be changed from the number of unread items to the total number of items at once.Does this problem happen to all users or some special users?Īnd does this issue occur recently? If so, have you done any specific operations before that?įrom the Outlook application, new incoming emails are not displayed in the inbox, however when searching, it appears.ĪS I know, if the email is found, we can place the mouse on the search results to display the storage folder of the email. Step 2: In (Folder) Properties dialog box, check the Show total number of items option. Step 1: Right click the folder that you will show its item number, and click the Properties in the right-clicking menu. The alternative method is to show the item number behind corresponding folder. Method B: Show the total numbers of items behind corresponding folders Then you will see the items number and unread number of selected folder at the bottom of Navigation Pane immediately. In this case, please firstly please select a folder that belongs to the data file of an IMAP email account, and then please click the Change View > IMAP Message on the View tab in Microsoft Outlook 20. If you are using the an IMAP email account in Microsoft Outlook 2007, the method above works well, while in Outlook 20 there are no items number and unread number at the bottom of Navigation Pane, except the text of Filter applied.
Then click on Change mailbox sync settings.
If you set up Outlook to show emails after a certain period of time, that might explain why not all your emails are showing in the Inbox folder. Firstly, click and highlight the Inbox, and then you will see the ITEM: 58 Unread: 5 at the bottom of Navigation Pane. If Outlook flagged those emails as spam, you should find them in the Junk folder.
You may view the Inbox 5 in the Navigation Pane. When you select and highlight one message folder, the item number and unread number in this folder will be displayed at the bottom of Navigation Pane automatically. If you are using POP3 account, you can follow these steps to view message number in Navigation Pane: Method A: View the number of messages in the Navigation Pane directly